Having been a long standing port of call for motorists in the Girraween area for the past 50 years means that Big Wheel Tyre and Auto Service have truly earned their following for their genuine, honest and ‘old fashioned’ service and quality work. When Phil Gilham took over the business in the 80’s he put all of his passion and industry know-how into servicing local’s cars, vans, 4WD’s and light commercials. His son Matt joined the family business over 10 years ago, first as a tyre fitter and after extensive business studies he took on the management in 2012, later became co-owner in the business.
Matt’s vision was to take the trusted service and quality workmanship offered at Big Wheel Tyre & Auto into the 21st century, which he did with taking the business online and into the realm of social media, which proved to be the right step as this transition made their services more easily accessible for motorist while allowing for wider forms of communication as well as responding more quickly to inquiries.
Fast-forward to late 2016, and Big Wheel Tyre & Auto on the Great Western Highway in Girraween has been classed as a Kumho Tyre Platinum Dealership, an exclusive national network of qualifying tyre centres that offerexceptional service and quality workmanship to their local area.
David Hooper, National Trade Marketing Manager said, “We are pleased to welcome Phil and Matt Gilham and their team at Big Wheel Tyre & Auto to our Platinum Dealer network, and look forward to extending our top level service to the local community.”
Joining the exclusive full-service network of qualifying Kumho Platinum dealerships, the family-run service centre offers not only full mechanical services, log-book and roadworthy checks for cars, 4WD’s and light commercials, but specialises in 4WD suspension customisation and tyre packages, and of course tyres from wheelbarrows, to cars, 4WD’s and commercial vehicles.
“We also cater a lot to 4WD enthusiasts, be it customisation or simply selecting the right tyres”, said Matt, “We have been doing it for a long time and know our stuff, but the new MT51 tyre from Kumho has brought such positive feedback from drivers, experts and staff. Second to none, really.We feel its one of the best 4WD tyres on the market for Australian conditions.”
In continuing the same quality mechanical, tyre and unsurpassed customer service of the past 50 yearsin this community, they are now set to look after local motorists even the better by offering the full Kumho tyre range at affordable prices and free tyre health checks, which means local motorist and their rides are in good hands.
“Choosing Kumho Tyre really was a no-brainer,” says Matt, “Bringing our time-tested quality serviceand the competitive prices of Kumho’s quality tyres to locals made good sense. And, we look forward to letting driversexperience the added value of our recognition as Platinum dealer for themselves.”
The exclusive Platinum Dealership network spans nationally and sets high standards in terms of service and customer offering, making it a recognition for the team at Big Wheel Tyre and Auto to join the ranks. As a platinum dealer they also provide a customer lounge with TV and complimentary tea and coffee, however talking true old-fashioned service, for the end-of-year period they have added a free oil and fluids check to their free tyre safety checks.
To experience their top customer service and to see the full range of Kumho Tyres or to book your free tyre safety check call 02 9631 6319 or simply drop-in at 618 Great Western Highway, Girraween. Find them online at www.kumho.com.au.